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In this framework, regarding the outset, the relationships among the criteria/sub-criteria are obtained by FDEMATEL method. Then, initial weights of the criteria/sub-criteria are measured by FBWM method. Next, the final weights of criteria/sub-criteria considering the interrelationships are calculated by FANP. Finally, the performance of the suppliers is evaluated by FIS method. To show the applicability of this hybrid decision-making framework, an industrial case of palm oil in Malaysia is presented. The findings indicate the high perfo