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Customer satisfaction surveys ask questions in specific fields, together with customer assist, employee consciousness or helpfulness, and a company’s insurance policies and procedures. Recent return inquiries will inform you shoppers are happy together with your strategy and can buy from you again when you back up your items. Promptly responding to inquiries and efficiently resolving points are essential, and the CSAT on Ticket snap-in is your ally in attaining these objectives. The simple five-point survey response scale ensures the next response fee, offering d