How to File a Car Accident Claim A car accident can be stressful. If it was your fault or not, there are important steps to follow if would like to file a claim. First, contact the police to inform them of the incident. A police report can aid your insurance company in determining who was responsible. 1. Contact the Police If you're involved in a car crash It is essential to contact the police as quickly as possible. This will allow you to collect important information, including witness statements and insurance information that may be used i