How to File a Car Accident Claim A car crash can be stressful. No matter if it was your fault or not, there are important steps to take if you want to make a claim. One of the first things you need to do is call the police to report the incident. A police report can assist your insurance company in determining the person at fault. 1. Contact the Police If you're involved in a car crash, it's important to call the police as quickly as possible. This will help you collect crucial information, including witnesses' statements as well as insurance