How to File a Car Accident Claim A car crash can be stressful. It is important to be aware of the steps to follow in case you decide to file a claim, regardless of whether it was your fault or not. One of the first things you should do is contact the police to report the accident. A police report will help your insurer determine who was responsible. 1. Contact the Police If you're involved in a car crash it's crucial to call the police as soon as you can. This will help you gather important information, such as witnesses' statements as well a