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ng Environment Review; GME Graduate Medical Education; IRB Institutional Review Board; PDSA Plan, Do, Study, Act.In a hospital setting, nurses and physicians are the two main caregivers for admitted patients. Their communication is an important driver of positive teamwork and ensures proper patient safety and a high level of patient care. In a hospital with a large internal medicine residency program, where the main communication between nurses and residents is by phone calls, the excess number of phone calls received, especially for