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Do you want to learn more about how to manage your business reputation? You probably would, since having a good reputation can help you gain customers. That means reading the tips below to learn more. Try to make an unhappy customer satisfied, and keep your good reputation. Turn the negative into a positive to show that it is important to you. If the information is available online, it increases the audience of those who know you are willing to rectify a situation. That will show everyone that you provide great customer service. Set realistic expectatio