How to File a Car Accident Claim A car crash can be stressful. If it was your fault or not, there are important actions to take if wish to file a claim. First, you must contact the police to inform them of the incident. Having a police report will assist your insurance company in determining who was at-fault. 1. Contact the Police It is imperative to contact the police right away after you have been involved in a car crash. This will allow you to collect crucial information, including witnesses' statements as well as insurance informationthat