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Mental Health Assessment - The First Step to Diagnosing a Mental Health Problem When people seek mental health services they are often overwhelmed by their emotions and don't know what to do about them. Fortunately, loved ones are often able to discern when something is wrong and encourage the person to take action. The assessment process is where therapists collect information and examine it to determine a client's particular needs. It can be informal or formal, standardized or non-standardized, self-report or therapist-administered. Mental health A