https://www.selleckchem.com/pr....oducts/MGCD0103(Moce
Perceived experience (but not agency) also interacts with robot service failures to predict customer satisfaction such that high levels of perceived experience attenuate the negative impacts of service failures on customer satisfaction. We replicate these results in a lab experiment with a service robot (Study 2). Theoretical and practical implications are discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved).Objective Sexual minority women (SMW) evidence elevated rates of trauma exposure, posttraumatic
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