Customer experience means a customer’s interaction with a brand, which includes both direct and indirect touchpoints. Ragnar Huffman believes that businesses that put the feelings of the consumer at the top of their CX strategy build long-term relationships. However, finding ways to boost customer participation and loyalty to the company can be a difficult task. Here are the 7 customer experience patterns that can help managers or executives grow their firms and optimize their CX plans. Click here - https://medium.com/@ragnarhuffmannus
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