https://www.emailmeter.com/blo....g/how-to-track-analy
With a Shared Mailbox, team members can access, respond to, and manage emails collectively. This eliminates the need to forward emails or duplicate tasks among staff members. Team members can collaborate seamlessly on responding to emails, ensuring faster response times and a more cohesive customer experience. They can also tag or assign specific emails to other team members, reducing confusion about who is responsible for each task.
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