How to File a Car Accident Claim In the event of a car crash, it can be a stressful experience. You should be aware of the steps to follow when you are planning to file a claim, regardless of whether or not it was your fault or not. One of the first things you should do is contact the police to report the accident. A police report will aid your insurance company in determining who was at-fault. 1. Contact the Police It is imperative to contact the police as soon as you are involved in a crash. This will allow you to gather important informati