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Reputation management is one of those business skills that truly can make or break careers. This is something that can make or break your business. Fortunately, the guidance and tips presented here can really benefit any potential business owner. To better your business reputation, make sure you follow up with your customers. This is more true of larger businesses. Customers want to feel important. Try using a system that's automated and can work with a customer. You may also provide a feedback form with their purchase. Offense is the way to prevent repu